All eligible purchases qualify for one Free Shipping Label. If your items qualify, you have 30 days from when you receive your order to make an exchange. Just make sure you include boxes, tags, stickers, and all other accessories that came with the product. Once you send it back to us, we’ll issue you a store credit you can use for your next purchase.
If an item is returned without tags, we’re unfortunately unable to process an exchange, or issue an in-store credit
You will be responsible for paying for your own shipping costs for every exchange thereafter. Shipping costs are non-refundable. If the value of your exchange order doesn't qualify for free shipping, you'll be responsible for shipping costs.
Items Eligible for Exchange or Store Credit:
- Sale Items
Depending on where you live, the time it may take for your product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.